About us
Our dedicated teams help people with their housing needs and create neighbourhoods where communities can flourish. As a social housing provider with over 5,500 homes, we employ around 200 people and are proud to have been awarded the coveted Investors in People Gold accreditation.
Predominantly based in the North West from our Chester HQ with regional offices in Burnley and Huntingdon in Cambridgeshire.
We are proud of our history and are a financially sound and well governed organisation, having a G1/V2 rating from our Regulator. However, we are keen to grow and develop to meet the current and future needs and aspirations of our residents.
Muir Group Housing Association Limited is an exempt charitable Registered Society, registered under the Co-Operative and Community Benefit Societies Act 2014 and a Registered Provider under the Housing and Regeneration Act 2008.
Our Journey
Our repairs team has taken a fresh new look, as Muir Property Solutions and We’re Muir come together to modernise our maintenance service.
Our Repairs Transformation project is the next step in delivering our Customer Commitment. We’re focused on creating a modern, high performing repairs service, that makes things easier, smarter and better for our customers. Customers can expect:
- A great customer offer – top quartile performance.
- One service wherever you live.
- Efficiency, maximising value for money.
- We’ll use the latest technology, be dynamic and data driven.
- Well trained and motivated teams who work together – ‘Together We’re Muir’.
Residents in our North and Cheshire regions will now receive repairs and maintenance services from our We’re Muir team, rather than Muir Property Solutions, as we become one organisation.
What’s happening and when?
Following the integration of Muir Property Solutions, into Muir Group on November 4th, we are delighted to have become one, rather than two organisations. Working as one, we’ll become more efficient and effective so we can improve our repairs service even more. Making these changes also means we can invest more in our services, improving the way we look after our customers and their homes. It’s a big change which will take time to embed as we work to launch a better repairs service from April 2025.
This integration has provided us with the opportunity to carefully consider and restructure our repairs and maintenance functions and has led to the creation of several new roles which will be crucial in helping us create a modern and high performing repairs service.
We say…
Anthony Brown, Muir’s Executive Director of Homes has said. “Becoming one organisation will enable us to provide a service that makes things easier, smarter and better, and improve the way we look after our customers home. “It means we can invest more in our repairs and maintenance service, and we look forward to launching a better repairs service in April 2025.”
Our Corporate Plan
Our Purpose – Working with People to Maximise their Quality of Life.
Our priority will always be our existing customers, homes and communities and we are committed to helping those in housing need and will build 500 new homes over the next 5 years.
Through our services we want to work with people to maximise their quality of life and focus on the things that really make a difference.
We have 4 main objectives:
- For Our Customers – We will deliver the services our customers expect, to the highest possible standards, whilst ensuring value for money. We will continuously develop our offer, in partnership with our customers, to meet future aspirations.
- For Our Homes & Communities – We will invest in our homes and communities to keep people safe and provide a good quality home and location in which to live. We will build 500 new homes over the next five years and actively seek to manage and improve our impact on the environment.
- For Our Colleagues – We will value and develop our staff and listen and act on their views. We will provide staff with opportunities. We will invest in their wellbeing. We will value and develop our Board and National Residents Group. We will continue to be a great employer.
- For Our Business – We will govern and manage our business to the highest possible standards, ensuring it is adaptable, resilient and sustainable. We will work in partnership with others to support the delivery of our objectives.
Our Values
- CARING: We care about people and achieving results.
- RESPONSIVE: We put our customers first, giving great service and doing what matters most to them.
- PASSIONATE: We take pride in what we do and always strive to do better.
- INCLUSIVE: We work together and value each other.
- DYNAMIC: We have a positive, solution-oriented attitude.
- HONEST: We have high ethical values, standards and strong governance
Opportunities
As part of the corporate restructure of Muir Group we are looking to recruit the roles of:
Muir Group Strategic Plan / Candidate Pack
Want to find out more about working for Muir?
Download the strategic plan and get all the information you need to ensure this is the perfect opportunity for you.
Click the link button to download.
Our Locations
MEET YOUR CONSULTANT
Meet the Consultant
Dan Evans
Dan specialises in recruiting to specialist and senior roles across the social housing sector. He has a strong understanding, an extensive network built up over 17 years recruiting to the sector and has become a trusted recruitment partner for his long-standing clients and candidates.
How to Apply
To apply please send us your CV by clicking the button below
Alternatively, book in a call with one of our specialist recruitment consultants to find out more about the role.
Castlefield Recruitment constantly seeks to deliver a professional, honest and straightforward approach that not only offers the highest level of service, but also strives to stay at the forefront of an ever-changing market place.